Finance Specialist

What You'll Do

• Communicate with tenants regarding delinquent accounts, payment plans, lease compliance, and property-related concerns
• Coordinate eviction processes and serve as the primary point of contact with attorneys
• Schedule and coordinate vendors, maintenance supervisors, and field teams to ensure repairs are completed efficiently
• Track maintenance expenses and maintain accurate operational records
• Support field managers with administrative and operational tasks
• Manage tenant accounts using AppFolio or similar property management software
• Maintain reports and tracking in Google Sheets
• Build strong relationships with tenants, vendors, attorneys, and internal teams
• Recommend process improvements that enhance efficiency and resident satisfaction

What You Bring

• Property management experience (required)
• Fluent English and Spanish communication skills (required)
• Strong proficiency with Google Sheets (required)
• Experience using AppFolio or similar property management software
• Experience handling collections, payment plans, delinquent tenant outreach, and eviction coordination
• Experience coordinating vendors, maintenance teams, and field operations
• Excellent customer service, communication, organization, and conflict-resolution skills
• Tech-savvy with the ability to quickly learn new systems
• Ability to manage multiple priorities while maintaining professionalism and confidentiality