Administrative Assistant

As a WBN CP, you will have the privilege of assisting with a variety of common processes and tasks necessary to keep your client’s business running smoothly. While your duties will depend on the specific needs of your client, they will include but not be limited to:

• Manage data entry, record-keeping, and document organization.
• Prepare and analyze operational reports and performance metrics.
• Coordinate meetings, schedules, and travel arrangements.
• Handle email communication, follow-ups, and correspondence.
• Track and manage operational workflows and task completion.
• Assist in vendor coordination, procurement, and invoice processing.
• Support project management and cross-functional collaboration.
• Monitor and coordinate processes, ensuring adherence to SLAs and KPIs.
• Maintain confidentiality and compliance with company policies.
• Develop and maintain Standard Operating Procedures.
  
  Requirements
• Minimum 2 years of experience in administrative support
• Strong reporting, analytical, and problem-solving skills
• Excellent written and verbal communication in English
• Ability to prioritize tasks and work independently
  

Platforms & Tools

• Microsoft Office Suite / Google Workspace
• Communication tools (Slack, Zoom, Microsoft Teams)
• Project management tools (Asana, Trello, or similar)  (preferred)
• CRM or database management tools (preferred)
  

Technical Requirements

• Processor: Intel 11th Gen (or equivalent AMD Ryzen 5000 series) for Windows users and M2 for Macs
• RAM: 16 GB minimum
• 25 - 50 Mbps Internet Speed (Min)
• USB headset with noise-canceling (ideally)