About our UX Designer:

If you like to analyze and understand the journey of users and customers putting yourself in their place, and want to be part of a team that creates incredible products combining technology, design, and experience, this job is for you!

Here you will be responsible for:
  • Map the design of the customer /user experience. From discussions for survey solution hypotheses (for example with a sprint design), to the elaboration of flowcharts, wireframes and low-fidelity prototypes;
  • Conduct usability tests, A / B tests and interviews with customers and stakeholders;
  • Understand the business and user requirements to create interactive/navigable interfaces, wireframes and prototypes to validate proposals for new features and products;
  • Understand the behavior of customers/users, their needs and pains, and translate this into clear data and insights to transform business requirements into experience requirements;
  • Document the creative process and its deliverables, for example through information architecture;
  • Collaborate with teams of designers, product managers, business analysts, and developers in order to quickly validate and deliver a better experience using the product, platform, or service.
You are ahead if you have:
  • Experience with UX for at least 1 year, with a portfolio presentation that demonstrates your knowledge in design, research and delivery of digital experience from end to end;
  • Ability to use at least one of the prototyping tools (Figma, Invision, XD, Sketch);
  • Proactivity to get out of the chair and talk to customers, users and steakeholders;
  • A curious and studious mind;
  • Experience in agile work/collaboration formats in a start-up environment;
  • Relevant projects for transforming complex problems into simple and incredible experiences;
  • A teamwork mindset and empathy and humility to lead discussions, break conflicts, and shed light through numbers;
  • An analytical side, concerned with the science behind the decisions;
  • Intermediate English skills.

Be yourself and have fun! At Zenvia, our differences are valued and respected; Everyone is respected, regardless of race, religion, gender and gender identity, sexual orientation, nationality, disability or age. We operate with autonomy and a sense of ownership. Freedom with responsibility 🙂

What makes us a Great Place to Work?
  • Remote-first Policy;
  • Flexibility in working hours;
  • Home Office Allowance;
  • A relaxed and informal working environment, with colleagues willing to share knowledge;
  • Zenvia Language program;
  • Gympass partnership;
  • Monthly networking meetings to exchange knowledge;
  • Discounts at several educational institutions;
  • Flat structure: we enjoy giving and receiving feedback, understanding that this is the best way to grow personally and professionally;
  • As the protagonist of your career, we open the way for you to grow and develop with us.


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