It’s an exciting time to join our team. We’re the world’s largest all-remote company, and we’ve been intentionally building our culture this way from the start. With more than 1,200 team members in 65+ countries, GitLab is a place where you can contribute from almost anywhere. We are an ambitious, productive team that embraces a set of shared values in everything we do.
You’ll play a key role in maturing two complex stage groups. For the Testing stage, your work will make software teams feel confident that the changes they introduce into their code are safe and conformant. You’ll work in a cross-functional team to shape the future direction of accessibility, performance, and usability testing functionality in our product. With the Runner stage, you’ll help shape the future of enterprise management of a functionality that is the foundation of our CI tooling. The work you’ll do with the Runner team will ensure we continue to collect and analyze customer and community feedback to understand users’ pain points with installing, managing, and using GitLab Runners at scale. Outside of work on your stage groups, you’ll also contribute to our Pajamas design system.
The culture here at GitLab is something we’re incredibly proud of. Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLab team members are fully remote and receive a “no ask, must tell” paid-time-off policy, where we don’t count the number of days you take off annually — instead, we focus on your results. You can work the hours you choose, enabled by our asynchronous approach to communication. You can also expect stock options and a competitive salary. Our compensation calculator will be shared with selected candidates before any interview.
Diversity, Inclusion, and Belonging (DIB) are fundamental to the success of GitLab. We want to infuse DIB in every way possible and in all that we do. We strive to create a transparent environment where all team members around the world feel that their voices are heard and welcomed. We also aim to be a place where people can show up as their full selves each day and contribute their best. With more than 100,000 organizations using GitLab, our goal is to have a team that is representative of our users.
What you’ll need to succeed in this role:
- Product knowledge: Deeply understand the technology and features of the product areas (Testing and Runner) to which you are assigned.
- Research: Conduct solution validation with the guidance of your Product Design Manager and incorporate insights into design decisions to fulfill user and business needs.
- Deliverables: Create deliverables for your product area (for example: competitive analyses, user flows, low fidelity wireframes, high fidelity mockups, prototypes, etc.) that solve real user problems through the user experience.
- Communication: Communicate the results of UX activities within your product area to the UX department, cross-functional partners within your product area, and other interested GitLab team-members using clear language that simplifies complexity.
- Usability: Proactively identify both small and large usability issues within your product area.
- Iteration: Practice design iteration and take part in the monthly release process by breaking down the designs to fit release cadence, reviewing and approving merge requests submitted by developers.
- Design system: Keep design components available and up to date in prototyping tools, ensuring that reusable components fit visually and functionally together, actively contribute to the Pajamas Design System.
- Design reviews: Participate in Design Reviews, giving and receiving feedback in an appropriate way.
- UX debt: Understand UX debt and make recommendations for its resolution with the help of a Sr. Product Designer or your Product Design Manager.
You should apply if:
- You bring at least a few years of experience designing developer tools, enterprise software, or complex web applications. You understand the developer workflow
- You enjoy getting involved in research and usability testing, and you continually look to improve your user research abilities.
- You want to design for a complex product with technical users who have continually evolving needs.
- You’ve got a portfolio of work that shows us your product design skills across user research, UX strategy, wireframing, prototyping, product strategy, and visual design.
Also, we know it’s tough, but please try to avoid the confidence gap. You don’t have to match all the listed requirements exactly to be considered for this role.
Our hiring process for this Product Designer position typically follows five stages. The details of this process can be found within our job family page.
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