Customer Support Representative

Ghost is looking for two Customer Support Representatives to provide world-class support to our customers.

Hey there! We’re looking for a new member to join the Ghost team, maybe that’s you?

We’re a non-profit organisation on a mission to create modern, independent publishing technology to power the future of online journalism.

This is not a rocket-ship. You won’t find any unicorn glitter or exponential curves around here, just a real company with a sustainable business which has been profitable from year 1 and has been growing healthily ever since. Currently our Annual Recurring Revenue is $3,500,000. We’re very transparent about our mission and our metrics, you can read all about us.

Ghost is a full stack web application for running independent publications. It’s one of the most popular modern open source projects in the world, and is used in production by tens of thousands of websites and companies.

Chances are you’ve already visited and read sites which run on Ghost. Our users range from hugely popular bloggers like Jeff Atwood, Troy Hunt and Joel Gascoigne – through to some of the world’s largest organisations like Apple, Square, DuckDuckGo, OpenAI, Buffer, CloudFlare, Digital Ocean, Mozilla, Tinder, OkCupid and many, many more.

Ghost as a business is made up of two primary products:
  • Ghost — An open source CMS/app which can be used for free by anyone
  • Ghost(Pro) — A fully managed hosting platform with powerful automation

The platform is targeted at professional/business users, and in turn funds the entire company to build free, open source software for everyone.

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Ghost

Fiercely independent, professional publishing

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