Account Manager - Midnight

The Midnight protocol is a zero-knowledge data protection blockchain platform, enabling developers to build decentralized applications (dApps) that require fine-grained control over what data is disclosed on-chain. As the first blockchain to offer programmable data isolation, Midnight enables selective disclosure and compliance with legal and commercial privacy requirements—without sacrificing decentralization.

The Midnight Foundation is the protocol’s ecosystem enabler, advancing adoption through business development, partnerships, grants, and developer engagement.

What the role involves:

As an Account Manager at Midnight Foundation, you will play a pivotal role in fostering the success of teams building within the Midnight Ecosystem. You will act as a liaison between high-value partners, internal teams, Shielded and the Midnight Foundation, ensuring seamless collaboration, risk mitigation, and value-driven outcomes.

Grant & Ecosystem Partner Management

• Collaborate with Growth and Legal teams to assist in the draft, review, and finalize grant/ecosystem partner agreements, ensuring alignment with Midnight’s strategic and security objectives.
• Oversee contractual documentation, including contract mechanism triggers (payments, termination, completion), deliverables, and compliance requirements.
• Ensure a smooth transition between deals in process and closed deals.

High-Value Client Engagement

• Provide bespoke account management to partners delivering critical technological or commercial value to Midnight.
• Develop and maintain strong relationships, acting as the trusted point of contact for escalations and strategic initiatives.

Cross-Functional Coordination

• Work closely with Product, Engineering, Solutions, and BD teams to gather data, track progress, and ensure partner needs are met.
• Facilitate problem-solving by categorizing technical/non-technical issues with Solutions Engineering.

Partner Success & Communication

• Conduct regular check-ins with ecosystem partners to assess satisfaction, address challenges, and identify growth opportunities.
• Liaise with Marketing and Developer Relations to execute co-marketing initiatives, announcements, and collaborations.

Reporting & Strategy Support

• Assist in preparing monthly reports, internal updates, and external communications.
• Contribute to process improvements and strategic initiatives to scale account management operations.

Who you are:

• 2+ years in account management, business development, or partner success roles in blockchain, fintech, or enterprise SaaS.
• Familiarity with blockchain ecosystems, smart contracts, and developer communities is highly preferred (previous experience in zero-knowledge space also preferred).
• Exceptional written and verbal communication skills, with the ability to distill technical concepts for diverse audiences.
• Proven ability to work cross-functionally with legal, engineering, and marketing teams.
• Comfortable with data collection, reporting, and deriving actionable insights.
• Experience in Hubspot (other CRM toolings are acceptable) is required.