Virtual Assistant

The company is a neobank in development, aiming to revolutionize business banking by offering a platform designed for speed, control, and transparency. Guided by principles of constant improvement, integrity, and resilience, The company challenges traditional banking conventions to build innovative financial products. The company fosters a collaborative environment where ideas are valued based on merit, bringing together top talent to navigate challenges with determination and humility.

Duties and Responsibilities:

As a key member of our lean team, you’ll work directly with the co-founders to manage day-to-day tasks and operations that keep the business moving forward.

• Manage and monitor emails and calendars for both founders
• Schedule meetings and coordinate travel arrangements
• Handled basic customer service requests and inbound calls professionally
• Assist with project coordination and follow-up tasks
• Create and maintain simple documentation, reports, and internal files
• Support with basic online research and business admin
• Help build and manage company presence on LinkedIn and other platforms
• Other ad hoc support tasks as needed across both startups

Minimum Requirements:

• 3+ years of experience as a Virtual Assistant or Executive Assistant
• Preferably with experience in FinTech & Payments, Startups   
• Strong written and verbal English communication skills
• Familiarity with US business hours and availability during EST working hours
• Highly organized with strong attention to detail
• Experience supporting founders or small teams at early-stage startups preferred
• Background or interest in fintech or SaaS is a strong plus
• Comfortable using productivity and communication tools like Google Workspace, Slack, Zoom, Notion, etc.