Engineering Manager, Software Quality

The Wikimedia Foundation values diversity and recognizes that employees from a broad range of perspectives are essential to creating a knowledge source that benefits everyone. We are committed to inclusion, diversifying tech, and advocating for diversity in our employees, their experiences, and the people we serve.

You will be responsible for:

• Collaborating with multiple teams and cross-functional stakeholders to align on testing and documentation needs while balancing project goals with technical requirements and team skill sets.
• Driving execution–ensuring SLAs are met, key performance metrics are being tracked, and work is being actively unblocked.
• Expanding and refining automated processes and supporting teams in adopting best practices that improve software quality and technical documentation
• Promoting a mindset of quality and documentation-first practices across the engineering teams.
• Oversee the design, implementation, and maintenance of automated test suites, manual testing practices and technical documentation.
• Ensuring both teams are engaged and productive, and understands the big picture of the different projects they contribute to and how their efforts contribute to it.
• Coaching your team, conducting performance reviews, providing career guidance, and building a professional and inclusive work culture.

Requirements:

• Several years of engineering experience in a technical management or leadership role. 
• Several years of hands-on experience developing, designing and reviewing software applications using languages such as Go, Python, PHP or other object oriented programming languages.
• Proven track record of managing a team that provides critical centralized services (such as quality assurance, technical documentation or technical program management) to various product teams. 
• Experience managing the expectations of diverse teams with varying goals, ensuring that your service team prioritizes tasks effectively and delivers value across the organization.
• Excellent verbal and written communication skills in English, with the ability to articulate complex technical topics and solutions clearly and concisely.
• An established track record and prior success in working with a multicultural, remote and distributed high-performing team.