Product Designer

Who You Are 

• Fluent in English and Spanish.
• Between 3 to 5 years of relevant experience in web/mobile design.
• Deep understanding of user-centered design principles and methodologies
• Ability to create wireframes, prototypes, and design specifications
• An exceptional portfolio that highlights UX/UI work for web and mobile apps and/or design systems (please share a link to your portfolio with us).
• Proficiency with Figma.
• Experience in stakeholder management and great communication skills.
• Experience in driving an end-to-end design process communicating design decisions to cross-functional partners, and negotiating for a final result that works for the business and users.
• Experience discovering solutions through research and user testing (sharing prototypes with customers and internal stakeholders).
• Ability to work in a fast-paced, deadline-driven environment.
• Experience with Service Design is nice to have.

What You Will Do 

• Create a world-class user experience.
• Leverage data and business metrics to prototype experiences and make informed decisions.
• Define and refine user flows.
• Conduct user research, gather feedback, and analyze customer behavior to understand needs, pain points, and preferences.
• Extend and enhance our design system patterns.
• Monitor design tasks and maintain documentation.
• Share insights and ideas with multiple stakeholders.
• Review teammates’ work and provide thoughtful, actionable feedback.
• Collaborate with Product Managers and Engineers to develop feasible and elegant solutions.
• Empathize with business users and identify opportunities for our B2B clients.