Senior Project Manager

Role and Responsibilities

• Independently lead and motivate diverse teams and manage multiple projects in an extremely fast-paced environment
• Lead on-time, on-budget delivery of digital projects, following internal processes, resulting in a high degree of client and internal team member satisfaction
• Manage project scope, timeline, budget, issues, risks, dependencies, and deliverable outcomes
• Create integrated project schedules across competencies and delivery areas within Bounteous and client including activity definition, sequence, dependencies and duration
• Proactively monitor, communicate, and manage project scope changes, budget burn, and timeline risk
• Ability to understand a problem and work toward a solution by building consensus within the project team
• Serve as an advocate for the project team, ensuring that they are empowered and have the information needed to successfully create and deliver an excellent end product
• Ability to communicate (written and verbal) effectively and facilitate communication amongst the multidisciplinary project teams and client stakeholders
• Schedule and facilitate efficient meetings including producing detailed agenda, facilitating discussions, and ensuring action items are identified and followed up on
• Ability to adjust how information is communicated to various audiences, who each process information in their own way, have different working styles, and unique personalities
• Foster a collaborative environment within the project team
• Act as a key client contact and ensure their expectations are met and results are delivered
• Manage and maintain resource forecasts for all project team members in OpenAir on a weekly basis
• Ability to resolve conflicts in a mature, productive, and positive manner
• Work with the client team and practice leads to ensure that campaign and project deliverables meet client expectations and align to business goals
• Ability to easily work with marketing strategy, email, media, CRM, design teams and communicate across all levels in the company
• Support process and efficiency improvements across the Program Delivery competency
• Build strong relationships with client and internal team members to deliver success
• Continue expansion and development of new skills, techniques, and tools through continuous learning

Preferred Qualifications

• BS/BA in relevant program, or equivalent work experience
• 5+ years of project management experience in an agency setting
• A basic understanding of email, CRM, media and web technologies
• Demonstrated experience managing multiple simultaneous projects and campaigns involving cross-functional teams within budgetary and schedule constraints
• Worked with multiple teams simultaneously, consisting of 10 or more people
• Managed distributed or remote team members
• Experience delivering digital-marketing projects with a focus on email, CRM and media work
• Proven communication, organizational skills and a focused attention to detail
• Ability to work in an extremely face paced environment
• CSM and PMP certifications are a plus