Product Owner

About your role

As a Product Owner, you will play a pivotal role in shaping and driving the vision for innovative eCommerce platforms, focusing on delivering exceptional customer experiences. This role demands a strong understanding of headless eCommerce platforms and content management solutions, along with excellent collaboration skills to bridge the gap between business needs and technical teams.

Essential Duties & Responsibilities

• Define and communicate the product vision and strategy for eCommerce solutions.
• Own and prioritize the product backlog, aligning with business value, customer needs, and technical constraints.
• Collaborate with engineering and design teams to deliver impactful features and capabilities that enhance user experience.
• Ensure alignment between the product roadmap and strategic goals, adapting to feedback and market trends.
• Act as the primary liaison between business stakeholders and development teams, fostering clear communication and collaboration.
• Support day-to-day system processes, investigating and resolving issues while recommending improvements.
• Develop detailed requirements for internal teams and vendors, ensuring alignment during feature development.
• Conduct user acceptance testing, create test data, and validate modifications before deployment.
• Document and maintain processes and procedures for future reference and team training.

Qualifications

• Bachelor’s degree in Business, Computer Science, or a related field.
• 5+ years of experience in product management within an eCommerce environment.
• Proven expertise with headless eCommerce platforms such as Elastic Path Commerce Engine or similar technologies.
• Proficiency in content management solutions like Amplience or comparable systems.
• Strong analytical and problem-solving skills with a data-driven decision-making approach.
• Excellent stakeholder management and communication skills.
• Agile/Scrum certification or equivalent experience is highly desirable.

Skills Desired

• Knowledge of modern eCommerce architecture and successful tech project management.
• Leadership experience in managing and delivering technical projects.
• Awareness of emerging eCommerce technology trends and their business applications.
• Broad understanding of programming concepts to effectively guide technical teams.
• Commitment to quality, continuous improvement, and team performance.
• Proficiency in integrating diverse software services for seamless functionality.
• Self-driven with a focus on prioritizing effectively in dynamic environments.
• Exceptional communication skills for simplifying complex ideas for diverse audiences.
• Retail industry experience is a plus.