Operations Onboarding Associate

About the Role:
We’re partnering with a remote-based company that's seeking a detail-oriented and technically savvy Operations Onboarding Associate. This full-time remote position, plays a key role in ensuring smooth operations, particularly in vendor and customer onboarding, product catalog management, and system integration setup and testing.

Responsibilities:

• 1-3 years of experience in operations, or a similar role.
• Assist with new vendor onboarding and new customer onboarding, ensuring a seamless experience for all parties.
• Manage our product catalog, including uploading and updating digital content on our website.
• Set up and conduct QA testing for integrations, such as our Shopify integration. Work closely with vendors to facilitate and troubleshoot connections.

Requirements:

• Technically savvy with the ability to quickly learn new systems and tools.
• Proficiency in Excel and working knowledge of databases is essential.
• No coding or programming skills required.
• Strong attention to detail and excellent organizational skills.
• Experience or interest in the pet industry is a bonus but not mandatory.

What We Offer:

• A fully remote work environment with flexible scheduling.
• Opportunities for growth and skill development.
• The chance to make a meaningful impact on our operations and customer experience.