Bilingual Remote Compliance Screenings Specialist (French & English)

 

Roles & Responsibilities

• Ability to work with sensitive and confidential information.
• Maintain 24 hr. response time to emails/ requests/ questions.
• Ability to meet established workload requirements.
• Complete work in timely manner and strive to increase productivity.
• Use of screening software platforms and processing raw data.
• Thoroughly understand and follow all requirements using available resources to ascertain services required as it relates to assigned duties. Questions and issues should be escalated as appropriate.
• Performing routine follow-ups, assigned audits to ensure completion of work and minimize aging of cases.
• Identification of individuals in database.
• Management of duties with competing demands.
• Establish and maintain good relationships with contacts.
• Bring forth suggestions for improvement and encourages company growth.
• Foster and encourage a team environment by helping colleagues from within and outside the screenings team.
• Perform miscellaneous duties as assigned to support the daily business activities of the department and the company.

Qualifications

• Native level fluency in French & English is mandatory
• 2+ years of experience in a professional function
• Considerable experience using Microsoft Office Suite and Outlook + ability to learn/utilize other software packages relevant to the role.
• Strong sense of urgency, integrity, and ability to multitask in a team-centered environment
• Ability to perform duties with minimal supervision and exercise independent judgment and discretion as required
• Excellent time management & organizational skills with the ability to meet tight deadlines

Working Hours
This is a Full-Time Position 

Mon – Fri ( Shift hours are between 9:30 am – 5:30 pm Eastern Time Zone USA)

What We Offer

• 100% Remote Work- Work From Anywhere
• Opportunity To Learn & Develop New Skills
• An Open & Collaborative Work Environment