Team Lead, Core Sales

About the role:

In this role, you will act as a “player coach.” Not only will you sell directly to customers, but you will consistently develop ways to improve the sales process and help lead others to success.

Key responsibilities:

• Lead from the Front
  • For at least the first 3 months, work as an individual contributor and become an expert on the Clipboard product and our customers’ business
  • Demonstrate success by meeting or exceeding targets during this time, with excellent execution at every stage of the funnel
  • Talk to a large number of customers every day – even after moving on from IC responsibilities
  • Manage strategic opportunities within your team pipeline
• Team Development
  • Lead a team of 4-5 reps.
  • Listen to calls and identify gaps in our conversations with customers.
  • Develop coaching plans to close those gaps.
  • Provide regular feedback on rep performance.
• Playbook Implementation
  • Iterate and implement on our sales playbook based on your experience in the field and what you’re hearing on other teammates’ calls. You might:
    • Develop the “perfect” challenger script to unseat incumbents.
    • Create a repeatable flow to progress opportunities through the funnel.
    • Refine our onboarding process to maximize referrals and lifetime customer value.
• Sales Funnel Optimization
  • Identify inefficiencies and ask “why, why, why?” until you come to a conclusion about root causes.
  • Set a goal for improvement and lead efforts until that goal is met.
    • For example, you notice a large discrepancy between calls, and connected calls. What do you do?
  • Improving existing processes.
    • For example, someone in a similar role found that facilities had a need for urgent shifts. She then took steps X, Y, and Z to address that need.

You’re an excellent candidate if:

• You’re an experienced seller that is comfortable executing challenger sales.
• You have a “we” mentality and want to help guide a group of people to a defined goal.
• You’re interested in developing management skills.
• You want to grow in a fast-paced and fun environment.