Administration Manager

Job Description:

Our rapid growth has created an excellent career opportunity in our Administration Department. The Administration Manager will be responsible for managing projects and initiatives aiming to improve efficiency within our Operations teams

Requirements

Essential Functions:

• Develop policies, procedures, forms and reporting for all departments within the company.
• Draft SOPs and implement/monitor SLAs for all staff companywide.
• Develop structured project plans start to finish.
• Collaborate with department heads to identify requirements, monitor progress, oversee implementation, and manage milestones and KPIs to track project advancement.
• Assign and monitor resources to ensure project efficiency and maximize deliverables.
• Meet project deadlines, identify project obstacles, proactively mitigate risks and escalate and resolve issues effectively.
• Track and report progress on various initiatives.
• Other projects and duties as assigned.

Requirements:

• 5-10 years experience in project management or relevant field
• Loan/mortgage industry experience preferred
• 100% fluency in English, with exceptional English verbal and written communication skills
• Bachelor’s Degree (four year college or technical school) in Business Administration, Finance, Economics or a related field preferred
• Experience with Microsoft: Outlook, Excel, Word, PowerPoint required; Teams experience required
• Ability to prioritize effectively and meet deadlines
• Excellent attention to detail
• You must have your own laptop or desktop to use (the company does not supply equipment)