Tech Lead Manager - Data Science

On top of being a great Data Scientist, we expect you to:

• Lead a small team of Data Scientists and Machine Learning Engineers to build solutions based on AI/ML. This position is focused on building Customer Experience solutions: Automatic ticket routing, ticket summarization, chatbots
• Be a technical reference to the team, including doing hands-on work when needed
• Shaping the technical direction of our products, translating business requirements into solutions
• Discuss business requirements with the Product Manager and other stakeholders

What we are looking for:

• Experience leading teams and managing careers;
• Hands-on experience building and deploying ML solutions;
• Deep understanding of machine learning concepts: regression and classification, clustering, neural networks, feature selection, cross-validation, bias-variance tradeoff, model explainability, etc.;
• Strong knowledge of probability and statistics, including experimental design, bayesian modeling, optimization and causal inference for A/B experiments analysis
• Good understanding of the engineering challenges to deploy machine learning systems to production;
• Proficiency in Python or another major programming language;
• Excellent written and verbal communication skills;

You'll stand out if you:

• Have solid experience with Deep Learning and NLP techniques;
• Have experience building solutions with LLMs (RAG, fine-tuning, etc);
• Have experience working at fast-growing startups