Senior Channel Account Manager

Some things you’ll do:

• Drive new revenue through our existing and new agency partners and maintain a closed revenue quota
• Manage full sales cycles, including exploratory calls and demos with partners
• Build your pipeline by sourcing new opportunities from partners
• Create mutual accountability plans (i.e. partner sales targets) with external stakeholders and drive urgency to deliver results
• Deliver product and sales training to channel partners to ensure they are equipped to effectively sell and promote customer.io products and services
• Enable partners to know how to position Customer.io above competitors
• Manage relationships with existing and new partners
• Attend industry conferences, masterminds, and networking events to prospect new clients
• Quarterly in-person meetings with your top partners
• Engage with hundreds of client-facing team members from your partners through email, lunch and learn, and in-person meetings
• Develop our partner program, processes, and documents to enable our partners to become ambassadors of the Customer.io platform
• Become a Customer Marketing Expert

Competencies / Qualifications

• Located on the East Coast of North America, preferably (i.e. Toronto, NYC, Boston, Miami, Austin, or surrounding areas)
• 2+ years experience in an Account Executive or sales-focused partnership role
• Up to 20% of travel within your designated region
• You have experience running full sales cycles and working with partners
• Consultative selling experience and understanding of Sandler Sales & MEDDIC Sales qualification processes
• You’ve been a top performer at your previous roles and held sales targets
• You’ve managed partner, customer, or prospect relationships on an ongoing basis and not just transactional