Community Manager

The Catalyst Community Manager serves as the face of Catalyst Product and IOG. The Catalyst Community Manager is responsible for managing  and handling communications in both directions. The Catalyst Community Manager is involved in various activities such as communications, PR, social media, events, and content creation.

We are looking for a qualified Community manager to join our Catalyst team! If you are a self-driven and ambitious tech-savvy professional we would love to meet you! We are expecting you to be  experienced in social media, PR and promotional events. 

Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

Duties and Responsibilities

• Set, plan and implement social media and communication campaigns and strategies
• Provide engaging text, image and video content for all social media and professional accounts
• Respond to customers and to the Community in a timely manner
• Monitor, track and report on feedback and online reviews
• Organize and manage events to boost brand awareness
• Coordinate with Marketing, PR and Communications teams 
• Liaise with Development and Operations departments
• Respond to customers in a timely manner
• Build relationships with partners and the Community
• Stay up-to-date with digital technology trends

Experience /Education

• Proven work experience as a community manager or similar role
• Experience planning and leading community initiatives
• Ability to identify and track relevant community KPIs
• Excellent verbal communication skills
• Excellent writing skills
• Excellent interpersonal and presentations skills
• Hands on experience with social media management
• Ability to interpret website traffic
• Knowledge of online marketing 
• Attention to detail, critical-thinker and problem-solver
• BSc degree in Marketing or relevant field