Full Stack Software Engineer - React/ PHP

Your Impact

As a member of one of our Product teams, you’ll build software applications and APIs, creating delightful product features for our customers to either increase their productivity, ensure their customer service is proactive, personalized, and meaningful, or knowledge based.

The ideal engineer for this position enjoys building and collaborating on elegant solutions. You’re keen on the opportunity to tackle both customer and product-oriented problems. 

Currently at Help Scout

• We develop in JavaScript, PHP 7.4, Java, and Kotlin, 
• We leverage React, Redux, CSS, Laravel components, Doctrine, AWS, Redis, RabbitMQ, Aurora MySQL, PostgreSQL, and MongoDB.
• We also use Slack, Jira, Github, Jenkins, Docker, Drone.

About the role

• You’ll work with JavaScript/React and PHP, and collaborate with JVM, other JavaScript, and PHP Engineers, project and product managers, and designers within an engineering team of about 50 people.
• You’ll be a part of key decisions on implementation, testing, and backlog prioritization, code reviews, and architectural decisions.
• You’ll participate in an iterative software approach, remote, agile development, and autonomous work in a trust-based environment.
• You’ll provide engineering support focusing on performance, security, and usability, to ensure a magical customer experience.
• You can expect challenges from our product team, and you’ll work with our technically-committed founders to create impactful solutions for businesses globally. 
• You’ll partner with our Talent team to help us hire our future team members when needed.

About you

• You’re an engineer motivated by creating software that helps people to deliver outstanding experiences.
• You’re experienced in crafting relevant, customer-focused solutions and comfortable with high traffic volumes.
• You’re enthusiastic about working with both client and server-side technologies, comfortable jumping back and forth between them, and working with APIs to integrate them.
• You’re friendly, collaborative, and humble, unafraid to ask for help, ready for complex challenges, and confident in your abilities. You communicate empathetically and collaboratively with both engineering and non-engineering stakeholders, recognizing the importance of clear communication in a remote culture.
• You emphasize personal growth and constructive feedback, believing in improving both yourself and the team.
• You are considerate in your impact on others, with a thoughtful, flexible approach to mentoring and guiding decisions, leaving codebases better than you found them.