Lead Product Manager, Growth

About the role

• You’ll lead the cross-functional growth work-stream, collaborating closely with senior leadership to develop the strategy and plan for driving growth at-scale.
• You’ll work on interesting challenges including the evolution of our pricing and packaging, free-to-paid conversion, funnel optimization, channel partnerships, and more.
• You’ll help educate and up-level the entire company on product-led growth, helping us focus on ways of driving impact within the business while simultaneously delighting our customers. This includes traditional areas of growth like onboarding and activation but could span any part of the product.
• You’ll report to the VP of Product and be encouraged to think big, do more with less, and craft a beautiful user experience. We don't have our competitors' resources, but we can still build better products if we focus on the right things.
• You'll spend time talking with customers, understanding the market, learning from competitors, and collaborating with our internal support team. You'll translate what you learn into insight and product ideas to explore with the team. 
• This is not a growth role solely about optimization. We expect you to identify and go after big opportunities, even if they are things we’ve never done before. 
• You are accountable for determining what the team should build, identifying the quickest path to success, and ultimately landing the work with customers. You'll have the runway to continue iterating as long as it's driving positive results. You won't be responsible for project execution — this is not a project management role. Other team members oversee project execution alongside technical program managers (TPMs). 
• Success in the role is measured across three dimensions: customer delight (customers use and love using what you make), business impact (influences company goals), and core competencies (outlined in the next section). 
• You’ll be an individual contributor (not manager) but as with any successful product role, you’ll need to lead through influence and trust to get things done.

About you

• You have at least three years experience leading a team driving growth, ideally in a B2B SaaS product space with either a freemium or free trial, with the ultimate goal of getting customers to the a-ha moment where they buy the product.
• You love data and use it to inform your decisions and measure your success.
• You can create a compelling roadmap and plan that meaningfully drives customer and conversation volume. Collaborating with teammates and customers, you create the strategy, put the puzzle pieces together, and get everyone running towards the same outcomes.
• You are an outstanding communicator. Our fully remote team has a strong writing culture. Regularly, you'll have to synthesize a complex subject, simplify it to the essentials, and communicate about it clearly in writing. 
• You can operate effectively in the details.  When you collaborate with designers and engineers, the work consistently gets better. When it's time to communicate with customers about a new feature, you jump in to support the go-to-market strategy.
• You are skilled at translating customer challenges into beautiful product experiences, breaking them into small pieces, and galvanizing the people around you to run after them with a sense of urgency.