Administrative Assistant

 Only resumes in English will be considered

We look for people who feel comfortable doing customer service tasks.

Elevate Teams will NEVER ask anyone for money or funds during our application process! It has been brought to our attention that there are some scam ads posing as Elevate Teams - Please report any scam postings to LinkedIn! Thank you!

At Elevate Teams, it's not all about us. It's about our clients and our teammates ( we think of ourselves as a team, so we have teammates - not employees ).

We encourage you to visit us at: https://elevateteams.io/

We put others first (as we hope you do), so let's start with you:

About You:

As an Elevate Teammate, it's an absolute must that you share our core values:

• Be Great – Always exceed expectations
• Good Vibes – Bring positive energy
• Curious – Seek solutions
• Grit – Always finish what you started
• Poised – Thrive under pressure
• Defender – Always have each other's backs

You are also going to need to have our top soft skills:

• Hard-working & Initiative/Proactive
• Strong communication
• Detail-oriented & Organized
• Follow directions & Process oriented
• Punctual & Time Management
• Tech Savvy – Fast-learning
• Critical thinking & Problem-solving
• Consistent & Reliable

Finally, although we focus more on hiring for soft skills and training our teammates in the required hard skills, you do need to meet our requirements:

• C1/C2 English writing and speaking skills.
• Native/Fluent Spanish and/or Portuguese writing and speaking skills (Spanish/Portuguese and English are required).
• At least 2 years of work experience in back-office and customer service roles.
• MUST BE AVAILABLE TO WORK MONDAY - FRIDAY 9AM - 6PM IN US TIME ZONES (PST, MST, CST, and/or EST)
• Proficient with MS Office Suite.
• Comfortable working in customer service.
• Exceptional telephone manner & service-orientated email writing skills.
• Ability to quickly learn how to use new tools and software.
• A quiet home office with a desk and office chair.
• Stable internet with at least 30 MBPS download & 5 MBPS upload speed.
• A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, and a smartphone. *Computers older than 5 years will not meet the requirements.
• Preferably graduated with a university degree or graduating in the next 12 months (if you do not have a degree, you should have more extensive experience).
• Although not required, any insurance experience would be advantageous.

BONUS if you have experience in accounting, finance, insurance services, or as an administrative/executive assistant, we want to hear from you!