Revenue Operations Manager

As the Revenue Operations Leader, you will join our GTM Operations team to build on the existing Revenue Operations foundation, helping TestGorilla transition from a start-up to an efficiently operating scale-up business. This is a highly cross-functional role, where you will serve as a ‘Trusted Advisor’ to the GTM Leadership, GTM Ops team, and Finance, among other key business partners.

You’ll spend time on the following

• Take full ownership of sales operations processes, systems, quota setting, commissions, forecasting and similar core aspects of the revenue operations.
• Embedded within our GTM teams to deeply understand their strategy, targets and KPIs.
• Be a trusted advisor advisor to the Sales and GTM Leadership on all aspects of the revenue strategy and operations
• Connect the dots between day-to-day operations to the strategic priorities
• Develop and manage a reliable, accurate and streamlined process for building and deploying quarterly quotas and
• Collaborate effectively with other teams to drive data integrity and improve our data ecosystem, contributing to the data team’s wider efforts.
• Driving continuous improvement initiatives to enhance the efficiency and effectiveness of data processes.

Here’s what we’re looking for

Our ideal candidate has B2B SaaS expertise and leverages data to drive commercial impact. You will build trust with GTM teams while enhancing revenue operations capabilities. You prefer solving complex problems efficiently and can navigate roadblocks independently.

• You are inspired by our mission to place 1 billion people in dream jobs.
• You are fully aligned with our values.
• Experience with B2B SaaS metrics and operations, pre and post sale customer-facing roles, CRM (HubSpot preferably), sales cycles etc.
• Strong ability to collaborate and influence up, down, and across the business. This means influencing without authority, building alliances, and bringing a sense of calm to complex and time-sensitive situations.
• Comfortable pivoting from high-level strategy to granular execution; one minute, you might be presenting to the entire executive staff; the next, you’re writing FAQs for a new sales initiative; the next, you’re deep in an Excel workbook tracing through formulas to understand a key insight better.
• Ability to operate independently with minimal supervision (i.e., self-starter).
• Clear thinker and compelling communicator – both verbal and written.
• Advanced understanding of end-to-end customer funnel, sales finance metrics,, revenue forecasting, and various routes to market (channel, direct, self-serve).
• Are hands-on and pragmatic, able to take end-to-end ownership of analytics projects from conception to delivery.
• Can ‘unblock’ themselves: a willingness and aptitude to rapidly pick up new concepts to get the job done.
• Macro-to-micro versatility: strategic mindset coupled with a keen attention to detail.
• Well-rounded interpersonal skills, and experience interacting with diverse stakeholders.

We typically expect candidates with at least 5+ years of experience in analytics, GTM Operations (Marketing or Revenue Ops) or similar positions to have the skills mentioned above.

Bonus points if …

• Previous experience with HubSpot or similar CRMs,
• Experience in capacity planning, quota setting, commissions structures
• Have been in an business partnership or advisory role previously
• Have experienced the transition from start-up to scale-up before