UX

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion
• Embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

About the role

If you’re looking for a team that shares your dedication and empowers you to do your best work, you’ve found us at Shopify UX! The devotion of our industry-leading team isn’t just a job; it's our unwavering passion.

We sweat the details, constantly striving to deliver exceptional experiences. Empathy drives us, immersing ourselves in a deep understanding of the entrepreneurial experience, delivering solutions that make our entire ecosystem of users feel seen, celebrated, and inspired. Creative courage fuels our innovation, encouraging bold ideas and embracing experimentation. Open collaboration, feedback, and critique are valued as we push each other to continuously improve. We embrace cutting-edge tools and methods, exploring AI-based technologies; empowering our team to skill up in areas that increase their knowledge and business impact. With curiosity and innovation, we deliver extraordinary value and embrace new creative challenges. 

Qualifications 

• A practiced communicator and storyteller - you help your team and stakeholders grasp the extent of a problem and build empathy for the end user
• Able to talk to users, interpret experiments and insights, and leverage quantitative data to inform product and design decisions
• Demonstrate a command of product strategy and business needs, with resounding empathy for our users
• Deploy a range of UX tactics to lead through ambiguous problems to achieve exceptional user-centered product outcomes
• Have a deep mastery of your design tools, and a willingness to adopt new tools and skills needed to bring your designs and prototypes to life (heads up: we work in Figma, GitHub, and occasionally in code)