Account Executive, Existing Business

About the role

Our growing sales teams work directly with notable brands and entrepreneurs to develop their commerce strategies — whether that is starting or expanding their e-commerce business or brick & mortar operations. 

At Shopify, we have an exciting opportunity for highly motivated sales professionals to join our team as Account Executives. This position offers a unique chance to build a rewarding career with a company that values growth and provides continuous opportunities for advancement.

Note: By applying to the Account Executive posting, our recruiters and hiring managers across various departments will review your resume for open roles. We aim for you to apply once and have your resume evaluated by multiple teams to ensure the best match for the right roles.

Our Cross-sell teams focus on working with exciting and growing merchants with an annual revenue up to 150M. You will thrive in a fast-paced team environment, engaging with diverse merchants, and benefiting from personalized training and career prospects. Our central goal is to expedite the growth of existing merchants and help them navigate their present challenges. 

We are enthusiastic about delivering exceptional merchant experiences and are dedicated to enhancing commerce experiences for all.

Key Responsibilities:

• Engage with prospects and clients to understand their unique needs and challenges, and provide them with tailored commerce solutions
• Lead and participate in high-volume outreach efforts through calls, emails, social media, and other channels to qualify leads
• Manage a comprehensive sales cycle from initial contact through to contract negotiations, maintaining a pipeline of opportunities
• Serve as a proactive point of contact for clients, ensuring an exceptional service experience
• Collaborate closely with cross-functional teams to enhance client engagements and outcomes
• Stay on top of the latest product features, industry trends, and market dynamics to provide the best possible advice and service to merchants

Desired Skills and Qualifications:

• Strong communication and interpersonal skills — capable of building trusting relationships and effectively conveying the value of Shopify’s offerings
• Proven ability to manage detailed sales cycles and succeed in a competitive environment
• Adept at high-volume sales activities and capable of maintaining focus and efficiency in fast-paced settings
• Experience with CRM tools (for example: Salesforce), and familiarity with sales engagement platforms preferred
• Self-motivated and driven by results, with the tenacity to pursue leads and close deals
• Ability to multitask, prioritize responsibilities, and thrive on change
• Knowledgeable in targeting and engaging potential clients through strategic questioning and active listening