Senior Content Designer

The role: We're looking for an autonomous, proactive Senior Content Designer to work with the Balance product team. In this role, you'll help tackle complex end-to-end product problems and perform a wide array of UX writing tasks for our award-winning meditation and sleep app. 
The ideal candidate has a strong bias for action, generalist mindset, and experience working collaboratively with an agile cross-functional product team. They're also a versatile UX writer and problem-solver with a desire to both contribute to and spearhead new projects in a fast-paced environment. 
This is a fully remote position anywhere in North America or South America.

How you'll make an impact here:

• Write intuitive copy that creates a meaningful, cohesive experience and helps our customers easily navigate through Balance
• Collaborate with Product Managers, Designers, Engineers, and other Content team members to solve complex product problems
• Collaborate with Data Analytics, Customer Support, and Marketing team members to develop a deep understanding of our products and how our customers interact with them
• Write and review UX product copy in Figma wireframes
• Analyze existing product content, focusing on opportunities for improvement
• Create multiple versions of product copy for A/B test experiments, with the goal of optimizing every step of the UX
• Maintain a generalist mindset, proactively flexing into game, meditation, and other types of content work as needed

Qualifications:

• 6+ years of UX writing experience, with at least some experience working on mobile apps
• Solid understanding of UX writing principles, processes, and best practices
• Superior project management skills within a high-velocity environment
• Ability to distill complex ideas down into approachable language
• Customer obsession and extreme passion for user-focused product experiences
• Excitement about testing and iterating on your work, leaning on data and user research to inform your decisions

Bonus:

• Experience working in a remote environment
• Experience working in the education, meditation, and/or health and wellness fields
• Experience working at a lean startup
• Experience with growth and monetization content