Sales Compensation Manager

This is a critical role responsible for managing the administration of the sales commission program, ensuring accurate and timely payouts for participants.

This role will have ownership of key processes administering and maintaining the monthly, quarterly, and annual Sales Compensation cycles.

You are a great fit for this role if you are a self-starter with a meticulous attention to detail. You have the ability to blend strong quantitative and analytical skills with a strategic mindset, program management experience, and an ability to communicate effectively with all levels of an organization. You work well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment.

Responsibilities

• Own processes related to administering monthly commission cycle for global workforce
• Handle timely and accurate resolution of quota credit and commission inquiries
• Ensure sales commission software is effectively maintained to account for evolutions in the compensation program, new roles, etc.
• Develop metrics to track inquiry resolutions, SLAs, error rates, etc.
• Identify, recommend, and implement process improvements to streamline commission workflows and reduce manual efforts
• Ensure effective protocols and measures are in place to validate commission payments and maintain compliance

Requirements

• 2+ years of experience in Sales Compensation (preferably in SaaS/Technology)
• Strong analytical skills and exceptional attention to detail
• Excellent organizational skills and ability to follow through with tasks reliably and independently
• Excellent communication skills and the ability to correspond quickly and accurately with numerous stakeholders
• Independent problem-solver and self-starter able to manage complex projects end-to-end, from design to execution and QA
• Experience working with dynamic sales teams and strong interpersonal skills in dealing with management
• Experience using CaptivateIQ or other Incentive Compensation Management system preferred