Sales Operations Analyst

As a Sales Operations Analyst on our Revenue Operations team, you’ll play a pivotal role in shaping a high-performing, data-driven sales engine. You’ll partner closely with Sales, Marketing, and Systems teams to optimize the funnel, streamline processes, and ensure our GTM teams have the visibility and tools they need to excel. This is an opportunity to create real impact by bringing clarity, structure, and insights to a fast-growing organization. 

What you’ll do

• Partner with Sales leadership to analyze, optimize, and operationalize the sales funnel, from prospecting through closed-won, ensuring visibility into performance at every stage
• Develop and maintain sales dashboards, reports, and KPIs to track pipeline health, conversion rates, forecasting accuracy, and rep productivity
• Own CRM processes (Salesforce) to ensure accurate data capture, hygiene, and compliance with sales processes and SLAs
• Support ad hoc analysis and campaign targeting requests with scalable, repeatable reporting processes
• Support and improve lead and account routing logic to ensure speed-to-lead and alignment with go-to-market strategy
• Partner with Systems Admins to deploy and maintain Salesforce enhancements and related sales tools, supporting the evolving needs of the sales organization
• Serve as the point of contact for sales tooling—monitoring performance, troubleshooting issues, and coordinating fixes as needed
• Support territory planning and account ownership within the CRM, ensuring accurate assignments and clean data
• Conduct process audits and identify opportunities for automation and scalability within core GTM workflows
• Collaborate with stakeholders in Sales, Marketing, and RevOps to streamline lead routing, territory assignments, and opportunity management
• Support forecasting and pipeline management, ensuring consistent methodology and high confidence in reported data
• Coordinate cross-functional projects that impact the sales organization (e.g., rollout of new tools, process changes)
• Document and maintain sales processes to drive clarity and alignment across teams

What we're looking for

• Strong understanding of GTM processes, including lead management, sales stages, and routing logic
• Experience as a Salesforce system administrator with Lightning UX (or equivalent experience)
• Excellent documentation skills with high attention to detail and clarity
• Proficiency in project management and documentation tools (e.g., Notion, Linear)
• Strong analytical and problem-solving skills, with the ability to interpret data, map processes, and translate insights into action
• Highly collaborative and people-oriented, with strong communication skills and the ability to work cross-functionally
• Experience with process mapping tools (e.g., Miro) is a plus
• Hands-on experience with sales and marketing tooling (e.g., marketing automation platforms, PlanHat, LinkedSquares, RevenueHero, Gong, or similar) preferred
• Ownership mindset with a track record of planning, executing, and delivering projects end to end in a fast-paced environment

Experience Level & Leadership:

• Requires 2–4 years of experience in Revenue Operations, Sales Operations, or a similar analytical/process-driven role
• Operates as a key contributor within the RevOps team, collaborating with senior leadership and cross-functional partners
• While not a people manager, this role may lead projects or initiatives and influence process decisions across teams